Shipping, Dispatch and Fulfillment Policy

Delivery estimates

Estimated delivery periods are shown during checkout or on the invoice preview and may vary by destination, courier operations, holidays, weather, road closures, public restrictions, or other events outside our reasonable control.

• Retail orders of PKR 150,000 or less are ordinarily processed within 24 to 48 hours.
• Retail delivery after courier handover is ordinarily 2 to 5 business days.
• Wholesale and business orders over PKR 150,000 are routed to the official settlement desk and handled manually.
• Wholesale transit after payment clearance is ordinarily 3 to 7 business days.

Dispatch and tracking

When an order is marked dispatched, tracking information is made available through the registered email address, SMS, customer dashboard, or official WhatsApp communication.

Wholesale processing

Wholesale and business orders are not released until 100% of the invoiced amount has cleared into the Company’s designated bank account.

Damage and inspection

Customers should inspect the parcel before accepting delivery. If a parcel is visibly opened, re-sealed, crushed, wet, or otherwise damaged, the customer should refuse delivery and report the issue within 24 hours.

Contact

• Shipping support email: billing@aapex78.com
• Telephone: +923255627627 (undefined)
• Official WhatsApp: +923255627627 (undefined)
• Registered office: Islamabad, Pakistan (undefined)
• Website: https://aapex78.com